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craig@craigleagolf.com
1. INTRODUCTION

Craig Lea appreciates your business and trust. We are UK based company, selling coaching products to enhance your playing experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

What information does craigleagolf.com collect?

When you sign up for our services, we collect personal information including your name, date of birth, email address, physical address and phone number. We also record the IP address of your computer when you sign up.

If you contact us for technical or account support, we keep a record of the correspondence between us so that that we can refer to it in the future and provide better support to you.

Why does craileagolf.com collect this information?

Contact details are collected when you make a payment in order to detect fraudulent card use.

We will use your contact details in cases where we need to contact you in connection with your account, for instance if you have a payment to make, if we identify an issue with your account that we need to speak to you about, or if there are any changes to your account that we need to tell you about. We also use them to establish account ownership and prevent fraudulent access to your account.

Who does craigleagolf.com share my information with?

When making a payment, we will share your card and contact information with our payment provider. In turn, they will share information with your card provider (eg. your bank).

How does craigleagolf.com use cookies?

We use a cookie placed on your computer to recognise you as a previous visitor to our website. This will also let us know if you’re already a customer and, if you choose, means that we don’t have to prompt you to log in again every time.

We include some resources from other providers on our website. As such they will be able to see some information about you.

For analysis of our website traffic, we use Google Analytics. You can find their privacy policy here. Google will place a cookie on your computer for this purpose. We use their IP anonymisation feature to remove personally identifiable information from the data they hold.

For fonts on our website, we use GoogleFonts.

What information does craigleagolf.com store about my site’s visitors?

We collect the IP address of anyone visiting your website and store it in your site’s access logs. We use this IP address to track attacks our website.

What other information you collect from your site’s visitors is up to you, and if you store it in a database or file on your account, we will be holding onto that data for you.

What about my data rights?

You have the right to have us erase data that we hold about you. Note that we are separately required to keep financial records for up to 7 years so any invoices on your account will be retained even after your information has been erased.

You have the right to have us rectify any incorrect information we hold about you.

You have the right to data portability. To download an archive of all the information we hold about you, Please contact craigleagolf.com.

WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. For more details please see here: EU GDPR Information Portal.

RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to craigleagolf.com, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.